| Booking Type | Visit our clinic, High street Ken clinic, Partner clinic, Home appointment, Organise Yourself |
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The Muscle and Bone Health Profile provides a comprehensive assessment of both muscle and bone health by measuring enzymes, hormones, and minerals crucial for maintaining strong bones and healthy muscle function.
Requires a clinic appointment for blood collection.
Guaranteed safe & secure checkout
We ensure that all of our at-home collection kits are delivered in a plain packaging, guaranteeing a private testing experience.
Follow the instructions included in your finger prick kit to collect your sample and register your kit.
Post your sample back to the laboratory (prepaid mailer included) and receive your confidential results and GP feedback via your secure online account within 2-5 days.
Choose from our wide range of health tests.
Visit one of our partner clinics and have your sample collected by a qualified phlebotomist.
Access your confidential results and GP feedback via your secure online account within 2-5 days of your phlebotomy appointment.
We ensure that all of our at-home collection kits are delivered in plain packaging, guaranteeing a private testing experience.
We will arrange for a qualified phlebotomist to collect your sample in the comfort of your own home.
Post your sample back to the laboratory (prepaid mailer included) and receive your confidential results and GP feedback via your secure online account within 2-5 days.
Choose from our wide range of health tests.
Visit one of our partner clinics and have your sample collected by a qualified phlebotomist.
Access your confidential results and GP feedback via your secure online account within 2-5 days of your phlebotomy appointment.
We ensure that all of our at-home collection kits are delivered in plain packaging, guaranteeing a private testing experience.
We will arrange for a qualified phlebotomist to collect your sample in the comfort of your own home.
Post your sample back to the laboratory (prepaid mailer included) and receive your confidential results and GP feedback via your secure online account within 2-5 days.
Select the test from our comprehensive array of health tests
Gather your capillary blood sample using the kit we provide, following our detailed instructions.
Return your sample to our laboratory using the pre-paid envelope included in your kit.
Securely view your results, along with personalized, doctor-reviewed insights and recommendations, on our platform.
Understanding your health has never been simpler with our intuitive mobile app. Designed for convenience and comprehensive health management, our app allows you to:
Everything you need, from detailed test results to personalized health advice, is not available at your fingertips. Stay informed and proactive about your well-being by downloading our mobile app today.
Here are some of the most frequently asked questions. If you need anything else try our help section.
Your genetic profile will be ready within 2-5 business days post-sample processing.
For inquiries, please contact support@examineme.co.uk for dedicated assistance.
Services are offered to individuals aged 18 and above within England
Here are some of the most frequently asked questions. If you need anything else try our help section.
Home test kits are shipped within 24 hours of your order being placed. Delivery times may vary based on your location, but you can typically expect to receive your kit within 1-3 business days.
Once your sample reaches the lab, it typically takes 24-48 hours to process your results. You will be notified via email or SMS once your results are ready.
All test results are reviewed by a qualified General Practitioner (GP) to ensure accuracy and provide any necessary recommendations.
You can access your test results securely on our website by logging into your account. Alternatively, you can download our mobile app to view your results on your smartphone.
If you haven’t received your test kit within the expected timeframe, please contact our customer support team at support@examineme.co.uk for assistance.
Detailed instructions on how to send your sample back to the lab are included in the test kit. Please ensure you follow these instructions carefully to avoid any delays in processing your results.
Yes, you can track the status of your test sample from the moment it is shipped to the lab until your results are ready. You will receive updates via email or SMS.
If your test results are inconclusive, we will notify you and provide guidance on the next steps. In some cases, we may offer a complimentary retest.
Yes, you can download our mobile app from the App Store to conveniently access your test results, track your sample, and receive notifications on your smartphone.
If you need assistance understanding your test results, our customer care team is available to help. You can also consult with the GP who reviewed your results for further clarification.
Here are some of the most frequently asked questions. If you need anything else try our help section.
We use Royal Mail First Class to dispatch our test kits.
During busy periods, your test kit may arrive 1 business day later than expected. If your test kit has not arrived within 7 business days please contact our support team via support@examineme.co.uk who will resolve this issue for you.
The Support team is available to respond to queries from 9:00 am until 5:00 pm Monday to Friday.
It is perfectly fine to wait a little bit before taking your test when you receive your kit. However, please consider that the kit will have an expiry date, which you can find on the side of the sample collection tube(s), so please check this before waiting an extended period before taking your test. It is recommended that you store your kit in a cool, dry place that is out of direct sunlight.
We cannot guarantee that orders can be amended after purchase, however, if you do need to make a change to your order please contact our support team via support@examineme.co.uk as soon as possible after purchase. Our support team will advise you about whether your order has already been dispatched and therefore cannot be changed, and will offer further advice on what can be done about your specific situation.
The Support team is available to respond to queries from 9:00 am until 5:00 pm Monday to Friday.
The equipment included in the finger prick blood test kits is as follows:
The equipment included in the urine test kit is as follows:
The equipment included in the urine test kit is as follows:
We aim to deliver your results within 2 working days of your blood sample arriving at our lab.
If you still have a query or a suggestion after looking through our FAQ section, please contact our support team via support@examineme.co.uk or use the form provided.
For urgent queries please call our support team on 020 3205 0545.
The Support team is available to respond to queries from 9:00 am until 5:00 pm Monday to Friday.
If you were unsuccessful in collecting the correct amount of blood and have used all of the single-use lancets in the kit don’t worry! Contact our support team via support@examineme.co.uk making sure to include your order number, and the delivery of a replacement kit will be arranged for you.
When your test has been processed, we will email/text you to let you know that your results are available to view via your secure online portal.
You will then be able to log in to your examineMe account on the examineMe app or online portal to view your results and comments from a GP.
Access the examineMe online portal here: www.examineme.co.uk
Download the examineMe app here: www.play.google.com
ExamineMe will not share your results with your GP and We do not take details about your GP surgery at any point during the ExamineMe process. You have the option to download a PDF copy of your results to share them with your GP, however, it is your choice whether you do this.
We do not prescribe medication.
Yes we do! The examineMe app is available to download on both IOS and Android. The app is your way to access your personal secure results portal. This portal will display your result for each health marker included in your test in a way that is easy for you to understand and digest. You will also be able to view your personalised comments from a GP.
Download the examineMe app for iOS
Download the examineMe app for Android
Our testing service is only offered for adults aged 18 and over.
Yes, all of our tests are delivered for free. All test kits come with a prepaid mailer so returning your samples to the lab is also free.
Currently, we only deliver our test kits in England. We do not ship internationally.
You will find information on how to package your test securely in the instructions which come in your test kit. Here is a summary:
Blood samples: Make sure that you have labelled your sample tube(s) and tube cap(s) secure. Place the sample tubes in the protective plastic wallet, then place them inside the prepaid mailer along with your return form. Seal the mailer and post.
Urine samples: Make sure that you have labelled your sample tube and screwed the lid on tightly. Secure the sample tube in the protective case, then place it inside the prepaid mailer along with your return form. Seal the mailer and post.
It is important that you post your sample back to the lab the same day that you collect it. You can post it via any post box, but please use a priority post box if you have access to one.
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